SHIPPING POLICY
Shipping Policy Last updated: October 12, 2026
Where we ship We currently ship to addresses within the United States.
Processing time Orders are processed within 1–3 business days (Monday to Friday, excluding holidays). You'll get an email with your tracking link as soon as your order ships.
Delivery time Standard delivery usually takes 6–10 business days after your order ships.
Shipping cost
- Orders with 1 or 2 towels: $3.99 Standard Shipping.
- Orders with 3 or more towels: FREE Shipping.
The exact shipping cost is always shown at checkout before you pay.
Tracking Tracking may take 24–48 hours to update after you receive the shipping email.
Lost, stolen or damaged packages If you added Shipping Protection at checkout and your package is lost, stolen or damaged in transit, email us at info@helloclaria.com within 14 days of the estimated delivery date and we'll send a free replacement or a refund. If you didn't add Shipping Protection, contact us anyway — we'll help you file a claim with the carrier.
Address errors Please check your shipping address at checkout. If you notice a mistake, email us right away; if your order hasn't shipped yet, we'll correct it. We can't be responsible for packages delivered to an incorrect address entered at checkout.
Delays Delivery times are estimates. Carriers, weather or high-demand periods can cause delays. If your order is significantly late, contact us and we'll look into it.
Contact Claria — info@helloclaria.com